Wizards Get Your Wands Ready!!!!!
Universal Orlando has just been approved by the Orlando Task Force for a June 1st reopening.
Universal will not be open to the general public until June 5th.
June 1st & 2nd will be staff only testing
June 3rd & 4th will be Annual Passholder invited testing
They hope to open on June 5th to the general public
Read through for more details
Hours of Operation (Subject to Change)
Universal Studios: 9am – 6pm
Islands of Adventure: 9am – 6pm
Volcano Bay: 9am – 5pm
CityWalk: 8am – 10pm
What new operational procedures are in place for Universal Orlando Resort?
We are implementing specific procedures and practices that are in line with CDC guidelines for the safety and health of our team members and guests. These new procedures will cover three areas – screening, spacing and sanitization – and key measures include:
- -Guests and team members are required to wear face coverings
- -Guests and team members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal CityWalk or the theme parks
- -Staggered parking within the parking garage to help create distance between travel groups
- -Limiting and reducing daily park attendance and attraction ridership in Universal Studios, Islands of Adventure and Universal’s Volcano Bay
- -Increasing cleaning and disinfection of food locations, ride vehicles and other frequent “touch points” that go beyond our already-aggressive cleaning procedures
- -Social distancing at all locations through the parks, within attractions and queues and at restaurants
- -Having Virtual Line available for select attractions
- -Offering cashless payments and “no touch” policies where possible
Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.
Due to the evolving nature of this situation, details are subject to change without notice.
Are the parks reopening at reduced capacity during this phase?
Yes, we are limiting attendance at our theme parks during our phased reopening.
Is a reservation required in order to visit the theme parks beginning June 5?
No, a reservation is not needed in order to visit the theme parks. Please note that since we’re limiting attendance, there may be times when the parks reach capacity and additional guests will not be admitted.
What about hotels? And what if I have a hotel reservation?
Our hotels are an important part of our guest experience and we will share details soon. We are still finalizing our reopening plans and will contact those guests with reservations as soon as our plans are available.
Who will be the “limited number of guests” during your first days of operation?
We are still working through those details and will share soon.
Will all rides and attractions be open?
Majority of the attractions and experiences within the parks are scheduled to open. Select experiences will not be available during this phase, and some queue experiences may be slightly altered as we implement our new procedures. Additional details and specific experiences will be shared soon.
Will I be required to wear a face covering?
Yes. We are following CDC guidelines as well as local health protocols. If you have a disability that prevents you from wearing a face covering you will be referred to guest services to discuss ways we can accommodate you. If you do not have a face covering, we’ll have them available for purchase. Also, per CDC guidelines, children under the age of two are not required to wear facial coverings.
Will I have to wear my face covering while on the attractions?
Yes, guests will be required to wear face coverings on attractions. The only exception will be for attractions that include significant amounts of water as part of the experience, as well as Volcano Bay’s slides and pools.
Will I have to use my own hand sanitizer in order to board a ride vehicle?
Universal Orlando team members will provide guests with the hand sanitizer that is required prior to boarding a ride vehicle.
What is Virtual Line?
Virtual Line allows guests to select a time to experience an attraction via the Official Universal Orlando Resort app so they’re minimizing the time they’re actually waiting in the queue line. Guests can make Virtual Line selections while they’re onsite at the parks on the day of their visit. Virtual Line will be available for select attractions.
How will you implement social distancing guidelines at Universal’s Volcano Bay?
Overall, Universal’s Volcano Bay will follow the same guidelines and procedures as the other theme parks. Some of the specific measures we’re taking to implement social distancing at Volcano Bay include:
- -We will limit capacity on each attraction – including rivers and pools
- -For multi-person raft rides, only one travel party will be allowed to ride in a single raft. Please note that Volcano Bay’s standard height and weight requirements will be applicable.
- -Lounge chairs will be placed in a fashion that allows travel parties to sit together, while also maintaining at least six feet of distance between other guests.
At Volcano Bay, will I have to wear my face covering while on the slides?
Face coverings are recommended when guests cannot socially distance. They will not be permitted on slides and in pools.
Will all Volcano Bay team members wear face coverings?
Face coverings are required for team members in “dry” roles. Team members who have “wet” roles, such as lifeguards, will wear a balaclava when they cannot socially distance. These will not be worn on slides or in pools for safety reasons.
Will the TapuTapu wearables be cleaned and sanitized?
Yes, per our standard practice, all TapuTapu wearables will be cleaned and sanitized prior to guest use.
When will clubs and Universal Cinemark reopen? What about Blue Man Group?
During this phase of reopening, Universal Cinemark, all nightclubs and Blue Man Group will remain closed. Opening dates for these venues will be shared when available.
Will you have themed face coverings for sale?
Yes, we will have themed face coverings available for purchase in the weeks ahead. Stay tuned for updates.
Will these new procedures be in place for Halloween Horror Nights and the 2020 Holidays celebration?
More details about these events will be shared at a later time.
The Below Information is from the Orlando Economic Recovery Task Force Meeting
May 21st, 2020
John Sprouls, Chief Administrative Officer & Rich Costales, Executive Vice President of Resort Operations, Universal Orlando, presented their reopening plan to the Orange County Task Force today & it was approved.
They will open on a capacity controlled basis & will ramp up business slowly.
Guest communication will be through emails, the website, flyers and signage. The communication will begin pre-arrival & continue throughout the resort experience.
Parking will be spaced. Temperature checks for all team members & all guests will be required.
This weekend team members will begin training.
A few of the measures in place for reopening will be:
- Temp checks required for everyone
- Masks required – If someone does not have one, a disposable one will be provided
- Staggered Parking
- No Valet parking
- An industrial engineering team has laid out how to manage distancing throughout the park rides & dining & stores.
- Close interactive children’s play areas
- most water & mist elements will be reduced or eliminated
- Eliminating single rider lines
- Use of Virtual Lines at select attractions
- No post-show meet & greets with the cast
- People will be spaced in the rides.
- No post show meet & greets after the live shows with the cast. They will be on stage for photos.
- All menus will be paper, single use
- Mobile food ordering for select venues
- Contactless payments or through the Universal app
- They will minimize accepting cash
- Ambassadors in the parks that can tell people where to wash hands & get sanitizer
- Sanitizer will be throughout the parks
- Team members will self temp check at home
- Team members will be asked questions when they arrive
- More frequent breaks for hand washing & masks off
Attraction Queues will be managed & people will be spaced out.
No single riders riding with other parties.
Thank you for reading & for following. Stay Tuned for more information
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You get all of this complimentary planning, and more, when you book your Universal vacation through Melissa of Pixie Dust Adventures (me). Click here to visit my website & get started with a no obligation quote.
My name is Melissa and I am a princess living among three princes and a pooch, I’m also a theme park fanatic and a travel agent. You will find me almost every weekend, in one of the Orlando theme parks with my family enjoying all the exciting entertainment.
Contact me for complimentary, concierge planning assistance for your next Universal Orlando vacation.
Melissa Mathies – Pixie Dust Adventures