Luggage Delivery Discontinued with Disney’s Magical Express Bus

BREAKING NEWS: Walt Disney World has announced that they will no longer provide luggage delivery service from the Orlando airport to the Walt Disney World Resorts. Beginning on July 16th, 2020 guests will now need to stop at baggage claim to pick up their bags prior to taking the Magical Express bus to their Resort.

How long will this last? There does not appear to be an end dates we all fear that this will be a permanent change along with the discontinuation of complimentary MagicBands. I would like to believe that this change was brought on in an effort to avoid more hands touching luggage than necessary. I also understand that that Disney is trying to survive the economic impact that has been caused by COVID-19 and I have no doubt that this will be a financial savings for them. Will the magic as we knew it ever return? It could possible take years to recover and hopefully when it does, it will be better than ever.

Disney’s official statement is as follows:


Beginning July 16, 2020, luggage delivery service will not be provided for those arriving to and departing from Orlando International Airport. Guests who choose to use Disney’s Magical Express will be responsible for picking up any of their checked luggage from the airport’s baggage claim area and taking it to the motor coach, so that it can be loaded for transport to their Disney Resort hotel.

Please know that Guests’ luggage will travel with them to their Disney Resort hotel.Luggage assistance will be available at the front of Disney Resort hotels, including luggage storage and/or transport to the room. Upon their departure, Guests should ensure their luggage is with them and loaded onto the motor coach so they can check it in with their airline once they reach the airport. The resort airline check-in service will not be offered at this time.

Official check-in time at Walt Disney World Resorts is 4:00pm, but if you arrive earlier, and your room is not ready, you can leave your bags with the bell desk in order to begin your Disney vacation.

Remember to check-in for your stay through your My Disney Experience account. Doing this before you arrive will assist you in not having to stop at the resort desk when you arrive. They will send a text to your phone when your room is ready. Have questions about your stay? Use the new chat feature in the Disney World app to talk to a cast member.

For any avid Disney goers reading this, this will also cancel the resort airline check-in process that was previously offered on your departure day.

Like all the other Walt Disney World fans out there, I sure hope that this is a temporary change and Disney will bring back the magic once the reopening phases have passed

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